Check here for any issues or concerns you're having or call us and we'll be more than happy to help you!


We guarantee 100% satisfaction on all floral and gift items. If you are not completely satisfied, please contact Courtney at (931) 358-3300.
Fresh flowers at florist shop - Clarksville, TN

Changes To Your Order

  • Please be advised that we cannot cancel or change any orders already delivered or presently en route to delivery.
  • If you need to cancel or change delivery dates or addresses for any other orders, simply call our Customer Service Department directly at 931-358-3300
  • We also cannot accept cancellations or change requests via e-mail.

Substitution Policy

Occasionally because of the availability of certain flowers in various parts of the country, substitutions are necessary to create your bouquet. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet or orchids, we will make every attempt to match the flower type, but may substitute with another color.